The all-in-one agentic platform for modern business.

Agentic AI for customer ops, finance, and back-office — with integrations, evaluations, and regional deployment, available now.

neuran.console / agents / collections-bot-latam
PROD · us-east-1
Agent trace · session 8f4c
Restructure payment plan
GPT-4o 3 tools 1.24s
01 Identify customerphone/email → CRM lookup 142ms
02 Fetch outstanding balancecore_banking.get_balance(acct_id) 88ms
03 Compute installment planpolicy.plan(3m, 0%, risk_tier=B) 310ms
04 Issue contract + pay linkdocs.sign → pagos.link
Resolution (24h)
72.4%+18.2
Cost per conversation
$0.08−84%
Deployed with operators across LATAM + US · 140M+ messages handled

Built for the channels your customers already live in.

One orchestration layer. Every agent is auditable, every tool call is typed, every conversation is grounded in your own systems of record. No scripts, no decision trees — real reasoning with guardrails that ops teams can actually ship.

01 — ChannelsMessaging · Voice · Email · Web

Channel-aware, not channel-locked.

Deploy one agent across messaging, voice, email, and web chat — with consistent memory, tone, and policy. Hand off between channels without losing context.

  • Concurrent channelsunlimited
  • Median response1.2s
  • Languages (region-tuned)ES · PT · EN
plan()0.31s
crm.lookup(id)0.09s
policy.evaluate()0.14s
docs.sign(contract)
reply(es-MX)
02 — OrchestrationAgents

Deterministic runs. Non-deterministic reasoning.

Every agent plan is typed, traced, and replayable. Ops sees exactly which tool was called, with which arguments, at what latency.

  • Tools per agentunlimited
  • Replay + diffnative
TASK SUCCESS · collections v4n=48,204
NeuranAI91.2%
Vendor A68.4%
Vendor B54.1%
Human baseline78.9%
LATENCY · p95 (ms)
NeuranAI1,240
Vendor A4,120
Vendor B4,810
03 — BenchmarksBPO-Eval '26

Measured against humans, not hype.

Independent evaluations on collections, onboarding, and claim triage across 48K real-world conversations in three LATAM markets.

  • Eval methodologyopen

The control plane for a workforce of agents.

NeuranAI Console lets ops, compliance, and engineering work on the same surface. Ship a new skill, gate it behind a policy, watch it handle live traffic — all before lunch.

02 · neuran console

Ship agents like you ship code.

Version every skill. Run shadow deployments against production traffic. Roll back with a single command. No vendor-locked builders, no glued-together workflows.

Runtimelive
Stream tool calls and token usage in real time across your entire agent fleet.
Policies24 active
Evaluationsauto-run
Skills registry142 skills
ObservabilityOTEL
● LIVE neuran.console agents.active · 14 · region: us-east-1 / sa-east-1
collections-bot-latam
running
sessions · 3,204 p50 / p95 · 980 / 1,240 ms resolved · 72.4%
onboarding-kyc-mx
running
sessions · 1,812 p50 / p95 · 1.1 / 1.6 s conversion · 58.9%
claims-triage-insure
shipped
version · v4.2.0 canary · 10% → 100% regressions · 0
scheduling-clinic-pt
staged
eval score · 0.89 shadow traffic · 14.1% promote · ready
— NeuranAI in production · Q1 2026
Messages handled
142M
across messaging, voice, email, and web in the last 12 months.
Avg. first response
1.2s
p50 across all production agents, measured end-to-end.
Cost vs. BPO baseline
−84%
blended cost per resolved conversation, audited Q1 2026.
Enterprise uptime
99.98%
multi-region active-active across us-east-1 and sa-east-1.

Services that carry a P&L.

We don't sell seats or sessions. We stand up agents that own a measurable slice of your operation — from first contact through resolution — and we share the upside when they beat your baseline.

01Agent Studio

Design & deploy production agents.

A dedicated pod of ML and ops engineers embeds with your team to ship, evaluate, and tune agents against your live traffic. Two-week pilots, quarterly roadmaps.

DISCOVERYINTEGRATIONSEVAL HARNESSGO-LIVE
02Channel Ops

Run your conversational surface.

Managed conversational ops across messaging, voice, and email with 24/7 on-call. We handle carrier relationships, throughput, and delivery quality.

MESSAGINGVOICEEMAILON-CALL
03Process Automation

Close the loop on real work.

Collections, onboarding, KYC, claims triage, scheduling, and after-sales. Each service ships with a KPI contract, a live dashboard, and a quarterly business review.

COLLECTIONSONBOARDINGCLAIMSKYC
04Integrations

Plug into the stack you already run.

Connectors for Salesforce, HubSpot, Zendesk, Temenos, Mambu, FIS, Genesys, NICE, Twilio, and every major core banking or policy admin system in LATAM.

SALESFORCEZENDESKTEMENOSTWILIO
05Analytics

See every conversation, every euro.

A single pane of glass over agent cost, resolution, CSAT, and revenue influenced. Export to Snowflake, BigQuery, or S3 with signed event streams.

SNOWFLAKEBIGQUERYSIEMOTEL
06Advisory

Applied research, on retainer.

Quarterly model upgrades, red-team evaluations, and prompt/policy audits from our research team in Mexico City and São Paulo. We publish our methodology.

RED TEAMEVAL DESIGNMODEL SWAPS

Agents that actually close the loop.

See a 20-minute walkthrough against your own data. We'll ship a pilot agent in your production channels within two weeks.

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